One of the hardest things to do as a new business is to turn away work, or tell a colleague ‘no’, when they ask for support. However, ‘no’ is one of the most powerful and needed tools in your toolbelt. We are expected to do the most in the least amount of time…but that is not practical nor healthy. Knowing when and how to say ‘no’ to things that will not serve you in the long run, is excellent business. You are your number one asset, protect it.