JobTrain | Employment Specialist

ABOUT JOBTRAIN
JobTrain is a nonprofit organization on the move. We are delivering best-in-class outcomes, increasing
our reach by expanding regionally, and we have committed to an ambitious new expanded mission to
help our community to advance beyond the initial job placement, providing career advancement
programming to help them achieve “full economic mobility.”
Born out of the civil rights movement in 1965, we now serve those in need of job training or other
services that will advance their economic mobility at one of our Bay Area career or training centers. We
create an environment and workspace where our staff reflects the diversity of the communities we
serve, fostering a safe and welcoming place for our clients. We deliver on some of the best outcomes in
the workforce development field, with a vision to provide our clients with the long-term support they
need to achieve full economic mobility.

We are growing, and we need your help!

ABOUT THE DEPARTMENT AND ROLE
JobTrain is coming to the Half Moon Bay community! We’ve been invited to the Half Moon Bay area to
develop long-term partnerships and set the course to reduce unemployment and increase economic
well-being. We are seeking two Employment Specialists from the Half Moon Bay Area who are familiar
with the history and employment landscape of Half Moon Bay.
The Employment Specialist position is an integral part of the Career Center’s success and JobTrain’s
more than 55 years of continuous expansion. This role is on the front lines of understanding one of the
most dynamic job markets in the world and has shared responsibility for continuing to keep JobTrain on
the cutting edge of workforce development in California and nationwide.
ESSENTIAL RESPONSIBILITIES
• Connect and guide clients to the appropriate services and resources based on an in depth
understanding of the breadth and scope of JobTrain services
• Work one-on-one empathetically to build rapport and assess client needs and / or barriers to
gaining employment.
• Develop and co-create Individualize Employment Service Plan in partnership with the client
(resume, force/career coaching) leveraging internal team/knowledge/network as needed
• Manage a caseload of job-seeking clients on a continuous basis (pre- and post-employment
retention follow-up to one year)

• Build and manage interpersonal relationships with clients and employers and community
partners
• Represent JobTrain to complete outreach events: job fairs, workshops, employer events, 1-1,
and large audiences
• Deliver and report timely outcomes and program deliverables (internal/external)
• Conduct cold calls as required with employers and recruiters
• Coordinate job development activities with other organizations to support clients toward
economic mobility
• Collaborate with employment specialists and JobTrain staff to provide input/feedback to
proactively and continuously improve the career center processes
QUALIFICATIONS
We strive to find candidates who have the qualifications for the role but who are also aligned with our
values of teamwork, community, and leadership and have a commitment to advancing diversity, equity,
and inclusion. The specific qualifications for this role are listed below.
Experience and/or Education
• Preferred experience with: Workforce development (LMI, labor force dynamics) as it relates to
job placement and / or managing a caseload and / or account management or grant
management experience.
• Direct experience working with specialized populations experiencing barriers to employment (ie:
people experiencing homelessness, low-income/public assistance, justice engaged, long-term
unemployment, mature workers, DV survivors, etc.)
Required Knowledge, Skills, and Abilities
• Local Expertise: Comprehensive knowledge of Half Moon Bay Area is strongly preferred.
• Experience with Salesforce, MS Teams, Outlook, etc. preferred.
• Ability to manage a caseload by assessing and meeting client employment needs, staying
organized in follow up, documentation, and reporting job placements.
• Excellent customer service and client rapport-building skills by maintaining and modeling a
professional demeanor while efficiently performing the required job duties.
• Communication skills, especially the ability to guide conversations and achieve employment
goals effectively & efficiently.
• Facilitation and public speaking skills with the ability to deliver workshops in a variety of
settings.
• Critical thinking through a lens of empathy, compassion, equity, innovation & inclusion.
• Ability to work independently, autonomously and toward JobTrain’s mission and career center
goals (i.e.: organization & task management, set and meet personal and professional goals, use
adequate discernment.
• Must be able to travel to different sites as needed during training period. Evening and weekend
work may be required.
• Spanish Language Fluency: While not required, fluency in spoken and written Spanish may be
beneficial.

COVID-19 Certification
JobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law.
Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from
COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise
required by applicable law.
COMPENSATION AND BENEFITS
JobTrain offers a competitive starting pay ($27.15 – $31.02/hour) and generous benefits package
including affordable health insurance, dental insurance, vision, paid vacation, paid sick time, paid
holidays, paid floating holidays, retirement program with employer match, long-term disability, life
insurance and employee assistance program (EAP.)
TO APPLY
Please apply on our website at https://www.jobtrainworks.org/employment-opportunities/. We want
applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to
explain why you are interested in JobTrain and how your experience matches with our needs.
At JobTrain, we take the interview process very seriously. If you are selected to move through the
process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews
as part of the interview process.
JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon
request to individuals with disabilities. Additionally, JobTrain does not discriminate against any
employee or applicant for employment because of race, color, ethnic background, religion, gender,
gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability
or national origin.
Also, please note:
• Our focus is on local candidates, we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per INS
Form I-9 instructions).
• JobTrain will require the successful candidate to undergo a background check.