*This position requires the person to be fluent in English & Spanish*
Job Type: Full-time
Pay: $27.25 – $38.15 per hour
Expected hours: 40 per week
ABOUT PUENTE
Puente’s mission is to fosters wellness and prosperity in the San Mateo County South Coast communities of Pescadero, La Honda, Loma Mar, and San Gregorio by promoting and advocating for equitable access to education, health, and economic security. Our vision is to carry out our mission until the South Coast is an inclusive and thriving community where people embrace diversity and equity.
POSITION SUMMARY
The position is based in Pescadero, CA, must work on-site Monday- Friday
The Office Assistant is the first point of contact for Puente. The Office Associate has a clear understanding of all departments to assess needs and direct program participants and visitors to appropriate departments. This position provides administrative support for the organization.
RESPONSIBILITIES
Greet and determine needs of every visitor to Puente in person or by phone
Triage visitors to the right department or person or resources
Provide office support services to ensure efficiency and effectiveness within the Puente offices
Provide administrative support to directors with documents as needed (copies, scanning, faxing, signatures, distribute) Check-in with supervisor to notify them of any special projects
Pick up mail from post office and distribute mail internally
Track interactions with participants in the front desk log and enter those efforts into Clarity on a weekly basis
Assist in the planning and preparation of meetings and conferences; set up & clean up (only for internal staff purposes and for ED and PD)
Assist Puente’s Executive Director and Executive Assistant as needed
Efficiently order, maintain and keep organize an inventory of office supplies as needed, paper, water, coffee, bathroom supplies (takes inventory of other departments supplies).
Responsible for maintaining admin shed organized
Keep reception information updated including business cards, referral forms, application forms, program flyers etc. and reception space organized as directed by Executive Assistant.
Maintain outdoor bulletin boards daily
Assist donors regarding financial (fund development) and in-kind donations by reaching out to program director
Maintain kitchen orderly and clean
Other duties as necessary as required by supervisor, DOD (Director Of the Day) in absence
Attend staff meetings, retreats, and other meetings as needed and participate in organizational events, including trainings, fundraising and program meetings
Provide organizational support as needed
Drive participants as needed for programming or organizational needs using Puente vehicles and/or personal vehicles
Maintains confidentiality about participant’s personal information, cases and services as well as other situations as instructed by leadership
Puente de la Costa Sur has the right to update job descriptions as needed to meet the needs of the organization
REQUIREMENTS & QUALIFICATIONS
AA Degree OR three years of relevant professional experience
Experience with in-person and over the phone customer service
Able to handle complex situations semi-independently
Problem solving skills
Experience working in a hybrid environment, preferred
Knowledge of the South Coast or experience working in a rural community, preferred
Ability to work effectively as part of a culturally diverse team
Availability to work some nights a week and occasionally on weekends
Competent written and verbal communication skills in English and Spanish
Competent skills with Microsoft Office products, including Word, Excel, Outlook and TEAMS
Current California Driver’s License and ability to drive to work related functions in and around Pescadero, La Honda, Loma Mar, San Gregorio, Half Moon Bay and the Bay Area.
Cultural competency to work with community members from diverse backgrounds, class and race
TELECOMMUTING
Telecommuting is defined as regularly working a full or partial workday remotely. Puente will regularly reassess remote work eligibility on a case-by-case basis based on organizational needs, employee performance, and employee’s role. Full time employees may work remotely up to three (3) days per week, depending on program’s needs. Part-time positions will be prorated to determine the total number of hours eligible for remote work.
VALUES
Puente’s values guide our staff, volunteers, and board members in all the work we do with our program participants as well as in our relationships with the broader community. Puente’s organizational values are Build Equity, Claim Justice for All, Be Transparent, Elevate Trust and Share Strength.
BENEFITS
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
SCHEDULE
8 hour shift
EXPERIENCE
Customer service: 3 years (Preferred)
Ability to Commute:
Pescadero, CA 94060 (Required)
ABILITY TO RELOCATE
Pescadero, CA 94060: Relocate before starting work (Required)
Work Location: In person
